Frequently Asked Questions

---

Not everyone who applies will become a member or client.  Eligibility is contingent upon factual information, team consulting, and discretion.  

Minimum membership requirements include: 

• A government issued photo identification. 
• Completed application and personality assessment.   
• Must be 25 years of age and older.  
• Open to background check.   
• There is no minimum income requirement for becoming a member.  However, proof of employment, education, and income may be required based on your chosen membership.

No.  While our commitment is to maintain the highest level of integrity and safety for our members, all the information we uncover is treated with the utmost confidentiality and is solely used for our internal records.  We never disclose any findings.  However, it's important to note that if background checks, reported income, and/or employment details don't align with our standards, individuals may not be eligible to join our agency as a participating member.  

All members have access to view bios of potential matches.  

Exclusive memberships offer the additional privilege of viewing photos before the first date introduction; enhancing the experience and providing an extra level of connection right from the start.

No.  Our experienced therapists focus on your mental well-being and our skilled life coaches help you bridge the gap between where you are and where you want to be by focusing on you and your goals. 

No.  Individual and relationship coaching is offered with our tiered membership options.  Coaching is highly encouraged but not required.

No. You are welcome to leave a voice message including your phone number and email address.  Someone from our team will return your call within 24 hours.  If you have an emergency and need immediate attention, please call 911.