Frequently Asked Questions
Our offerings include CBD products, hibiscus tea, social wellness, and lifestyle solutions. Each is available individually or in combination, allowing you to choose what resonates with you and best suits your preferences.
CBD
What is CBD?
CBD is non-psychoactive and interacts with the endocannabinoid system. This system comprises receptors throughout the body that connect various organs and systems, regulating functions such as sleep, mood, appetite, and memory. When a CBD product is consumed, the cannabinoids in it mimic the body’s own endocannabinoids, supporting the system’s functions and potentially leading to calming effects.
CBD is particularly valued for:
1. Treating epilepsy
Studies showed it was effective in comparison to a placebo in reducing the frequency of seizures.
2. Anxiety Relief
Research found strong evidence that CBD may help treat a range of anxiety disorders, including generalized anxiety disorder, panic disorder, and posttraumatic stress disorder.
3. Pain Relief
Study showed that people took fewer opioids for pain when they were treated with CBD-rich hemp extract. Another study showed that topical CBD oil may help relieve pain and itching caused by peripheral neuropathy.
4. Sleep Aid
Potential to relieve insomnia; help improve the quality of their sleep while not risking dependence.
5. Heart Health
May help lower blood pressure, reduce inflammation, and protect against heart-related conditions.
What delivery method is best for me?
CBD comes in a variety of delivery methods, and each one can be useful in its own way. It really comes down to your preferences, and how you’d like to maintain a daily hemp routine.
Does CBD show up on drug test?
As with any hemp-derived products you should not consume them if you need to pass a drug test. While full spectrum can deliver enhanced benefits from the full cannabinoid spectrum (the “entourage effect”), the possible presence of THC is a risk that should be avoided if you will be regularly drug tested.
Can I give my CBD to pets?
You should only give your pet a CBD product made especially for them, such as the products found in our Pets section. Hemp is generally fine for pets, but only in specific milligram strength amounts. Further, many CBD products made for humans contain ingredients that are unsafe for cats and dogs, such as certain essential oils.
What is Hibiscus?
Hibiscus is a flowering plant in the same family as the marshmallow, also called Roselle. It is rich in nutrients like iron, calcium, and vitamin C, and has powerful antioxidants like polyphenols and anthocyanins that offer multiple health benefits.
⦁ Main Benefits:
⦁ Helps Strengthen the Immune System
⦁ Supports Heart Health
⦁ Helps Balance Blood Sugar
⦁ Supports Digestive Health
⦁ Supports Weight Management
⦁ Helps Enhance Skin and Hair Health
Does hibiscus disrupt sleep?
No, hibiscus does not contain caffeine or any other stimulants, and it should not cause difficulty with falling asleep or rest quality. Many people drink hibiscus tea as an alternative to caffeinated beverages like coffee.
Should hibiscus be served hot or cold?
When the tea is made with the hibiscus flower itself, heat or cold are not able to change the various hibiscus tea vitamins, so you can drink it any way you prefer.
Disclaimer:
FDA Discloser: These statements have not been evaluated by the Food and Drug Administration (FDA). They are not intended to treat, cure or prevent any disease. We are not doctors, we cannot recommend. Please talk to your doctor before starting a new supplement. All products contain under 0.3% Delta 9 THC.
Social Wellness Through Connection
What are your membership requirements?
Not everyone who applies will become a member or client. Eligibility is contingent upon factual information, team consulting, and discretion.
Minimum membership requirements include:
⦁ A government issued photo identification.
⦁ Completed application and personality assessment.
⦁ Must be 25 years of age and older.
⦁ Open to background check.
⦁ There is no minimum income requirement for becoming a member. However, proof of employment, education, and income may be required based on your chosen membership.
Do you disclose results from background checks?
No. While our commitment is to maintain the highest level of integrity and safety for our members, all the information we uncover is treated with the utmost confidentiality and is solely used for our internal records. We never disclose any findings.
What is the cost?
Fees vary according to each membership. Once we determine your eligibility, we disclose details of each membership option during your FREE consultation.
Do agency representatives meet every potential member in person?
Our agency representatives meet each potential member virtually or face-to-face.
Are licensed therapists and life coaches the same?
No. Our experienced therapists focus on your mental well-being and our skilled life coaches help you bridge the gap between where you are and where you want to be by focusing on you and your goals.
Are members required to consult with Mi Amor Connections’ licensed and certified professionals?
No. Individual and relationship coaching is offered with our tiered membership options. Coaching is highly encouraged but not required.
Am I able to speak with an agency representative, therapist, or life coach after hours?
No. You are welcome to leave a voice message including your phone number and email address. Someone from our team will return your call within 24 hours. If you have an emergency and need immediate attention, please call 911.
About Our Services
Product Shipping Policy
We’re committed to delivering your products quickly and securely. Here’s what you can expect when you place an order with us:
Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2 PM EST may be processed the following business day.
Shipping Methods & Delivery Times
We ship via USPS, UPS, or FedEx depending on location and availability. Estimated delivery times are:
- Standard Shipping (3–7 business days) – Free or flat-rate (depending on order total)
- Expedited Shipping (1–3 business days) – Additional fee at checkout
- Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way. - Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier. If your order is lost, stolen, or delayed, please contact the carrier first. We’ll do our best to assist with any claims.
Incorrect or Undeliverable Addresses
Please double-check your shipping address before placing your order. We are not responsible for delays or costs resulting from incorrect or incomplete addresses.
Product Return & Refund Policy
30-Day Satisfaction Guarantee
We stand behind the quality of our products and want you to feel confident in your purchase. That’s why we offer a 30-day satisfaction guarantee on all eligible first-time orders. If you’re not completely satisfied, you may return the product—opened or unopened—within 30 days of delivery for a full refund.
Eligibility Requirements
- One-time purchases only. This policy applies to first-time orders only and is not valid for repeat purchases.
- Product must be returned within 30 days of the original delivery date.
- Must include proof of purchase (order confirmation or receipt).
- Customer is responsible for return shipping costs.
Product Return Process
To initiate a return:
- Contact our customer support team at 844-333-2667 to request a return authorization.
- Provide your order number and reason for return.
- Once approved, return the product to: Mi Amor Connections, 3715 Bardstown Road, Suite 217, Louisville, KY 40218.
Refunds will be issued to the original form of payment within 7–10 business days after we receive and inspect your return.
Important Notes
- This policy does not apply to bulk purchases or items marked as final sale.
- We reserve the right to deny refund requests for excessive or suspicious return activity.
If you have any questions about your return or whether you’re eligible, feel free to reach out—we’re happy to help!
Get Your Questions Answered
Ask us here
Mi Amor Connections
Hours
Mon – By Appointment
Tue 09:00 AM – 08:00 PM
Wed 09:00 AM – 08:00 PM
Thu 09:00 AM – 08:00 PM
Fri 09:00 AM – 08:00 PM
Sat – 09:00 AM – 08:00 PM
Sun – Closed
